1. Is Alpers Lodge open?

Our temporary reception hours: Monday to Friday 9AM - 5PM
Restaurant remains close at Orange light until further notice, 

2.  Can I book accommodation?

Yes, accommodation booking is still available by websites, emails and phone calls. 

We are unable to provide accommodation if you are unwell, isolating or waiting for the results of a COVID-19 test.

3.  How can I check in?

Instructions will be available upon the entrance door when you arrive. 

Please use the phone mounted on the wall and dial "867", onsite duty manager will attend your check in.

Following the announcement from the New Zealand Government and to limit the spread of COVID-19, Please be aware the mandatory requirements as below:

1. Wear a face covering indoor

4. Is walk-in booking available?

Yes, walk-in booking is available. Instructions will be available upon the entrance door

5. Is room service available?

Yes, room service is available.

6.  What happen if I get sick during my stay?

Any guest who becomes unwell during their stay must contact reception. 
Following departure, the room will be isolated and undergo a deep clean. 
In the event of an Emergency Evacuation before the sick guests' departure, the guest is required to wear a mask and gloves on exiting and will relocate to a secondary Emergency Evacuation point.